Our products are fulfilled within 2-4 business days and dispatched from Sydney, NSW.

SHIPPING
STANDARD RATES


City Metro select 
(SYD, CBR, MEL, BNE, ADL)

$9.95 for orders below $200 

Free for orders above $200

Outer Metro select (VIC, NSW, QLD, WA, TAS)

$9.95 for orders below $200 (0-2kg)

$15 for orders below $200 (2-5kg)

Free for orders above $200 (2.1-5kg)

Calculated shipping rate on bulky orders (> 5kg)

Regional, Remote, Country select (VIC, QLD, SA, WA, TAS, NT)

Calculated shipping rate on all orders

EXPRESS RATES

City Metro select (SYD, CBR, MEL, BNE, ADL)

$19.95 for all orders

Outer Metro select (VIC, NSW, QLD, WA, TAS)

$19.95 for orders below $200 (0-2kg)

$25 for all orders between 2-5kg

Calculated shipping rate on bulky orders (> 5kg)

Regional, Remote, Country select (VIC, QLD, SA, WA, TAS, NT)

Calculated shipping rate on all orders

Combined Shipping Not Offered

Sorry, we do not offer a combined shipping option. We have found this to cause delay in our processing and increases the risk of error. 

International Shipping
We have temporarily paused our international shipping options. We apologise for any inconvenience.

Drop Shipping
Some of our products are available for pre-order and drop shipping. We'll advise you in the product's description if this applies. You can expect a delivery time of approximately two weeks after order fulfilment. 


RETURNS

Returns or Exchanges
We know you will love your products, but just in case you don't, returns within 30 days will be honoured. Items returned must be unused and in its original packaging, in a saleable condition. Please contact us and we will process your refund, less send and return shipment cost


Faulty or Damaged Product
We aim to be faultless and will check every order before it is sent to you. But if damage occurs during transit, please contact us as soon as you can with a picture of the damaged product and we'll sort it out for you and cover your return postage cost. 

Please note The Modern Playroom is not responsible or liable for any product damaged or loss after receipt, or via return post. 

Please contact us prior to placing your order if you have any questions hello@themodernplayroom.com.au